Basic Auto Sales in 11371 Washington Highway

Customer Reviews about Basic Auto Sales:

• ★ ☆ ☆ ☆ ☆
  I am returning now to write my second negative review for the same shop on the same vehicle. First it was that the car had been in a major accident unreported to car fax and neither acknowledged by nor addressed by Basic Auto post sale but now on the same vehicle the electrical relay system has completely fried and has to be serviced by the manufacturer. The car is from 2011 and I have owned it exactly 11 months. This is unbelievable that such a major component should breakdown so soon. Thoroughly disappointed by the car and the company.
  By Matt Rosen, September 02, 2017
• ★ ★ ★ ★ ★
  Not only did I purchase a vehicle from Basic Auto Sales, I also took a position in the sales department. After 3+ years I am now the Finance Manager and extremely happy to be working for a company that cares about the customer as well as the community and employees.
  By Joe DuVal, November 19, 2016
• ★ ☆ ☆ ☆ ☆
  I would give a zero star rating if possible. To keep it short. ..do not do business with these liars. They do not fix any issue ...let's just say they put us back into a van that kept shutting off mid drive that could have caused an accident, injuries or death to me and my children. No remorse for knowing they were not fixing the issue but clearly fine with taking a deductible payment everytime we tried to bring the van in. Rude, very money hungry liars every one of them. They even tried streaking the van from another auto dealership that actually fixed the issue.
  By Nora Clemons-weedon, November 06, 2016

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